Unfortunately we can’t offer you a refund or exchange.Additional non-returnable items:Gift cardsGiftsIf the item was marked as a gift when purchased and shipped directly to you, and you want to return and or exchange it, unfortunately, we can’t offer you a refund or exchange.ShippingYou are responsible for paying for your own shipping costs on all products ordered and shipped. Shipping costs are non-refundable. Depending on where you live, the time it may take for delivery varies from 3-14 business days.